stagecoach change voucher

Assistance dogs should wear their harness or identification jacket when travelling. Stagecoach bus drivers will soon stop giving change to passengers - after bosses bowed to pressure over coronavirus fears. In Scotland, independent review of complaints is provided by Bus Users Scotland (BUS). Where appropriate, dogs must be muzzled or put on a lead in accordance with the Dangerous Dogs Act. A Stagecoach passenger was left furious after claiming he was refused £6.30 in change from his ticket fare. Please be aware that in some areas we are currently operating an exact fare policy. We aim to provide a safe, reliable and punctual service but there are occasions when we are simply unable to run as advertised due to factors outside of our control, such as road works, diversions, exceptional traffic congestion, major events, extreme weather conditions and other unforeseen operating circumstances. You must wear a face covering throughout your journey, unless you are exempt. Every stagecoach route in Texas stretched along a series of stopping points where drivers could hitch on a fresh team in 10 minutes and be on their way again. Stagecoach has been granted planning permission for a new office on Cowley Road, but plans to move are on hold owing to the impact of the pandemic. If the lost property is perishable and is not claimed within 48 hours of being found, we will dispose of it as we think fit. When we have failed, we will offer a sincere, speedy apology and a genuine commitment to avoiding a repetition. All of our vehicles contain clear signage setting out their standing capacity, except in an emergency, not talk to the driver whilst the bus is moving, obstruct the driver’s vision or otherwise distract them, have due regard at all times for the needs of our elderly, young and disabled customers and, in particular, vacate seats and spaces designed for the elderly and disabled when requested, not distribute leaflets, papers or other articles or offer anything for sale or collect for charity without our prior written consent, not interfere with equipment fitted on the vehicle, not deliberately damage or deface any part of the vehicle, attempt to board or alight from a moving bus or from a bus which is stationary at a point which is not a designated bus stop such as traffic lights and road works etc, attempt to board a bus once it has left its designated stand in any bus station, use the emergency exits on any vehicle except in a genuine emergency, show the driver a valid prepaid or mobile ticket, pass or other form of authority to travel or quote a valid, megabus.com booking reference, which the driver will check to confirm validity for the journey you are making. In any circumstances where we collect your personal data, in connection with a retail transaction, a customer survey or other purpose, we will only collect and process your data in accordance with the principles contained in the Data Protection Act 2018. Groupon: Own the Experience. Stagecoach remains cash positive with a reduction of net debt to £310.8 million and has identified £17 million of cost savings through the pandemic. You remain responsible for any items you bring. The Code provides for approved mobility scooter users to be issued with a permit for travel that will allow the bus driver to recognise that the mobility scooter has been approved by the operator and the user has been trained in how to safely board and alight from the bus. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. We will not be responsible for damage to such items however caused. Non-motorised scooters may not be carried on the upper deck of double deck vehicles but should be stored securely in the lower deck luggage area. When travelling with us you must in particular: Intending customers who, in the opinion of the driver or other company officer, appear likely to behave in an antisocial manner may not be allowed to travel. Our Conditions are consistent with the relevant statutory regulations, including those relating to the conduct of passengers and lost property and do not affect your statutory rights. Taking effect from January 2, it means key tickets like the Manchester 7 … Safety notices governing their carriage are clearly posted on the relevant vehicles with further information available from the local Stagecoach operating company. Providing the item is not perishable or objectionable, we will keep it for a month. We will provide a response as quickly as possible and always within one week of receipt, even if this is initially to explain what investigation needs to take place and how long this will take. If perishable property is, or becomes, objectionable or a health risk before the end of the 48 hour period, we reserve the right to destroy or dispose of it at any time. View the Privacy Policy for details of how we collect and use your information. Any journeys operated by coaches that are not wheelchair accessible are highlighted on our timetables. Small animals must be caged, boxed or kept on a lead. Certain Vouchers and Warrants may be used instead of cash. Full details of availability, validity and terms and conditions can be found in the ‘Guide to Tickets’ of the appropriate local Stagecoach operating company on our website. The perfect gift for a loved one, friend or colleague ... (Availability is live and is subject to availability and change) Once you are happy to proceed, we will redeem your e-voucher and send you the booking confirmation details. We reserve the right to refuse you entry, or require you to leave our buses or premises at any time, should we have reason to believe that your behaviour jeopardises the safety, security and comfort of others. Set your location for services and tickets only in your area, Please be aware that in some areas we are currently operating an. If you are not satisfied with our response to your complaint, we will always pass these contact details on to you. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Paint may only be carried in original and properly sealed containers of 5 litres or less. The bus group's revenue almost halved to … 7. We care about protecting your privacy. You must retain your ticket, pass or other relevant documentation (including contactless payment card) for inspection by a Company Official on demand throughout your journey. In certain areas there are no designated bus stops and, in those areas, buses will stop on request where it is safe to do so. Prams and buggies must not block the aisle of the vehicle at any time. Children aged under 16 and those people who, in the opinion of the driver, are vulnerable, at risk or in distress, and unable to pay their fare will be carried at all times providing their name and address can be given in order that the fare due may be collected at a later date together with any reasonable administrative costs. We know many of you will be looking for information for how lockdown will affect our services. Also they provide all the costumes for shows so it's stress free it's 3 hours for Main Stages though which is a long time, 7yo dd is wiped out by it the next day (we do it on a Friday after school) but she comes out absolutely buzzing. You will need to pay the cost of postage and packaging in advance if we agree to post the property back to you. But the company denies claims by an employer that it has told staff not … Please be aware that in some areas we are currently operating an exact fare policy. Where a service is not “exact fare only” you  should check any change and point out any discrepancies immediately as we cannot correct mistakes later. COURSES : 4.1 : A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of … 7. Stagecoach will continue to offer discounts to local businesses,including customers … Details of approved mobility scooters are available from the Disability Helpline which can also provide access to the formal approval process and issue of a permit for travel required before taking a mobility scooter on a bus. If you wish to have your ticket loaded onto an existing StagecoachSmart card, you must present this upon payment. We do not in any way exclude or limit our liability for death or personal injury resulting from our negligence nor are your statutory rights as a consumer affected. For more details please refer to our Online sales terms and conditions. Stagecoach submitted non-compliant bids for the East Midlands Railway franchise and all current competitions, repeatedly ignoring established rules by rejecting the commercial terms on offer. We know that customers want to be taken seriously more than anything else. You are, however, required by law to ensure that the designated wheelchair space is made available if a customer wishes to board with a wheelchair (or, if no wheelchair user is travelling, a disabled buggy or approved mobility scooter). A fare may be charged for dogs and details are contained in the ‘Guide to Tickets’ of the local Stagecoach operating company available on our website. If you are unable to show this, or if it has expired or been altered or tampered with, you will be liable to pay a fare for the journey which may be a Standard Fare depending on the circumstances. Details of any Standard Fare will be published in the ‘Guide to Tickets’ of the relevant Stagecoach operating company available on our website. Stagecoach has agreed to give the Government around £100m as a "change of control" payment to take over National Express's rail business. Earlier this year, it was announced that consultation has begun at Stagecoach to change certain routes. None of our employees are entitled to alter or vary any of the provisions of these Conditions. Where appropriate, further details are contained in the ‘Guide to Fares and Tickets’ of … All computers, phones and other electronic items containing data will be securely wiped of all data and disposed of, with any proceeds donated to charity. I like Stagecoach because it does all 3, singing, dancing, acting so dd didn't have to pick one she liked best. Generally, bicycles may be carried at the owner’s risk on coaches, as opposed to buses, where luggage boots are available. On certain long distance services operated by coaches, larger bags and suitcases up to a maximum weight limit of 20kg should be presented to the driver for storage in the rear or underfloor lockers or trailer as necessary. The M.E.N reported at the … The new routes replace services 11/11A, 77, 508 and 625. This offer will expire soon, buy it now. Childcare vouchers; or Child Tax Credits : 3.4 : Transaction charges apply to cheques of £1 per cheque. Do you need the correct change to buy a ticket on the bus? Wheelchairs, disabled buggies, approved mobility scooters, small prams and unfolded buggies may only be carried on suitable low floor vehicles. Keswick & Honister dayrider nes are ticket zo the n o n w sho … The terms, conditions and rules applying to these schemes are the responsibility of the pass issuing authority. Conditions may vary on certain services operated on behalf of other organisations. Non-folding bicycles are only carried on a very limited number of buses specifically modified for the purpose. 277 talking about this. We may need to give you a change voucher - this can be used on any Stagecoach bus. Click here  to find out if contactless payments are available in your area. 10% off voucher applies to the total (food only) bill for one sitting of lunch or dinner - not the entire food bill for duration of stay. These Conditions may be amended at any time and any revision will be advertised on www.stagecoachbus.com and revised leaflets made available through information outlets. We know many of you will be looking for information for how lockdown will affect our services. We welcome suggestions and complaints because they help us to improve our services and put things right when they have gone wrong. Where appropriate, further details are contained in the ‘Guide to Fares and Tickets’ of the relevant Stagecoach operating company. The bus company said £8,500 has been given to … Stagecoach to pay Government £100m in rail deal. Subject to space being available and the discretion of the driver, we will carry small prams and unfolded buggies on low floor buses within the designated area but only when it is not required by a passenger in a wheelchair or approved mobility scooter (passengers in wheelchairs have absolute priority by law). Whenever you board a bus you must either: When you make payment to the driver or conductor, you should ensure that you are given a new ticket issued from the ticket machine which corresponds with the amount you have paid and is valid for your entire journey. We want people to contact us rather than just stop using our services. voucher codes at stagecoachbus.com is in the control of you. Single or return fares purchased on bus are normally calculated with reference to fare stages. Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. For ease, for both customers and drivers, we ask for the correct fare to be given when possible. Stagecoach Bus has a stock of a large selection of Tickets & Events products at a competitive price. Find out more on our travelling safely pages for England, Wales and Scotland. Please note we will use cookies to store your location and provide a better website experience. We will handle complaints with tact and consideration and never take them personally. These Conditions apply to all Stagecoach UK Bus operating companies from 22 June 2020 and replace all previous Terms and Conditions applying to all or any of Stagecoach UK Bus operating companies. These include accumulators, explosives, ammunition, weapons and combustible or otherwise hazardous materials including petrol. If, when you card has been presented to the reader, it does not work, it is your responsibility to either present another card or another form of payment. Whilst we will do everything we reasonably can to control conduct of other customers, we cannot be held responsible for their conduct. If the lost property is contained in a package, bag or other container, we may open it and examine it in order to trace the owner or identify the nature and value of the lost property. Stagecoach South West are making changes to their travel patterns to ensure the safety of their customers and to ensure key workers can travel. Certain items cannot be carried under any circumstances in the interests of safety. In busy areas, certain stops will be allocated to specific services. Unless stated otherwise in the ‘Guide to Fares and Tickets‘ of the relevant Stagecoach operating company, we do not accept payment by cheque, credit card, debit card or foreign currency. Note that for the duration of the coronavirus pandemic, in many areas our services will operate on an "exact fare only" basis and drivers or conductors will be unable to give change. Please note we will use cookies to store your location and provide a better website experience. 4. Any variations will be publicised locally. If you are not satisfied with our response, we will always pass on contact details for BAB. You can keep up to date checking our main Coronavirus page. If in doubt, you should contact the Stagecoach operating company in your area. Author Topic: stagecoach manchester (Read 3209 times) Solo1. Gift Vouchers - The Perfect Present. Bus and coach operator Stagecoach (SGC.L) saw its profits plunge 92% after it took a beating as demand slumped in the face of the COVID-19 pandemic. Roger French Contact details for BUS are available on www.stagecoachbus.com, on all of our vehicles in Scotland and on all Scottish timetables and, where possible, on information leaflets. If you claim any item of lost property, you will be required to satisfy us that the item belongs to you, give us your name and address and you may be charged an administration fee. Please check our latest timetables for more information. Buses and premises may be fitted with audio CCTV to provide added security for our customers and staff. We will not refund you this fare if you later find the missing ticket or other document. Claimed more than I needed for over a year as I was planning to change jobs and knew I could not rejoin the scheme if I did. All of our staff are specifically briefed and trained on our Code of practice and procedures. 4. In certain locations, where the driver has insufficient change, he may provide you with a Change Voucher in lieu of cash which may be redeemed at an office of the local operating company. Stagecoach » stagecoach manchester « previous next » Print; Pages: [1] 2 Go Down. Stagecoach has secured extensions to its tests on its financial strength - known as covenant waivers - until next October. Transport giant Stagecoach has revealed half-year profits plunged by 92 per cent to £5.4 million as demand for travel slumped. For some journeys, you may buy a return ticket which is usually cheaper than two single tickets. Stagecoach Group Dedicated Team The Registry 34 Beckenham Road Beckenham Kent BR3 4TU Tel: 0371 664 0443 (Calls are charged at the standard geographic rate and will vary by provider. Return tickets are usually valid only on the day of purchase, unless clearly advertised otherwise, and sometimes have time restrictions as to their validity. Stagecoach West will be making changes to bus timetables in Gloucestershire after the latest changes to lockdown restrictions. A bus driver in Hull has tested positive for Covid-19, Stagecoach has confirmed. In some areas, ‘proof of age ’requirements exist with full details published in the ‘Guide to Tickets’ available on our website. ... We are not currently planning to change any of our services in light … You are liable to prosecution if you do not hold a valid ticket, pass or other relevant documentation. Our liability for luggage is limited to £100 per passenger and you are advised to ensure that you have proper insurance if your luggage is worth more than this. COURSES : 4.1 : A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of … Indio, CA Decisions on applications for ticket, travel or StagecoachSmart card refunds will only be made at our entire discretion and any refund agreed may be subject to a reasonable administration charge. Return tickets should be purchased from the driver of the bus on the outward journey and presented to the driver of the bus on the return journey for validation. Where contactless payments is accepted for payment, you are responsible for ensuring that your card is not damaged. Stagecoach has announced the head of its south West of England bus operations has left the company - the news comes seven weeks after a double decker bus crash. Mums who wish to breastfeed are welcome to do so on all of our bus services. Find out more on our travelling safely pages for England, Wales and Scotland. Stagecoach. COURSES : 4.1 : A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of … On services operated by buses, as opposed to coaches, we reserve the right, at the discretion of the driver, to refuse any large, unsuitable or awkward packages or an excessive amount of personal hand luggage. Stagecoach has announced changes to bus and tram tickets in ... businesses who wish to encourage their own staff to use public transport with online discount codes in place of paper vouchers. By continuing to use this website you consent to this and you can view our cookie policy here. Under normal circumstances, you will need to collect the lost property from the Stagecoach office or depot at which the lost property is being stored. The Bus Appeals Body (BAB) in England and Wales is a non statutory committee offering an independent review of complaints arising from the operation of local bus and scheduled coach services. For more details on contactless travel visit the Contactless section in Help & Contact. The prize is a £50 voucher of your choice from a selection of local businesses! One voucher per reservation. We do not guarantee that services will connect unless we specifically advertise a guaranteed connection. or pay the fare for the journey you intend to take to the driver or conductor whether specifically requested to do so or not. Kingsdown mum said Stagecoach cuts meant her husband got to London faster than her daughter gets home from school “Canterbury itself, becomes hard to reach in the afternoons with no service 12 and service 90 – requiring a change at Kearsney Railway Bell, an … If you board a bus at a location which is not a fare stage, you will be charged from the previous stage. Concessionary travel schemes for many categories of passenger are operated by all local authorities in England, the Scottish and Welsh Governments. There is a £1, non-refundable charge for all new StagecoachSmart cards issued on the bus. To reclaim lost property, you should contact the Stagecoach operating company of the bus service on which the item was lost. If lost property is not claimed within a month, we will become the owner of the property and will dispose of it to a charity nominated by the Stagecoach operating company. Stagecoach has adopted the Confederation of Passenger Transport (CPT) Code of Practice for the use and acceptance of mobility scooters on low-floor buses. The bus company has been experiencing ongoing problems between Herne Bay bus stops in the area near Westbrook Farm. This document contains the Conditions under which we carry you and applies to anyone who travels with us. The company had previously arranged an extension to … Set your location for services and tickets only in your area, Conditions of carriage for Stagecoach Supertram, Confederation of Passenger Transport (CPT), refrain from smoking either conventional or electronic cigarettes, behave in a manner that is not abusive or threatening and does not cause offence to other customers or staff, refrain from eating and drinking items which make the environment unpleasant for other customers or otherwise cause offence, refrain from playing loud music or operating a personal device at a volume which may be heard by other passengers, refrain from leaving rubbish or discarded items on the bus, not be wearing soiled working clothes or carrying any soiled items which might stain the seats etc, follow the instructions of our staff and act in a manner which shows due regard for the safety and comfort of other customers and company employees, including not standing adjacent to emergency exits, the vehicle entrance, next to the driver or sitting in gangways, on staircases or standing upstairs on a double deck vehicle, if the vehicle you are travelling on is fitted with seat belts, you are legally required to wear it, notify a member of staff immediately if you sustain an injury whilst boarding, travelling on or getting off a bus, follow the directions of staff concerning the maximum number of standing passengers that a bus is permitted to carry. You may not be allowed to travel if, for example, the available space for carriage of luggage is already full or, if, in the opinion of the driver, your luggage or belongings will block gangways and access to emergency exits on the bus. … April 24th-26th, 2020. We also reserve the right to take any other measures we consider necessary to protect the safety and comfort of our customers and staff including temporarily or permanently banning you from travelling with us following an incident of misconduct. You can keep up to date checking our main Coronavirus page. Additional children will be charged as if they were aged 5 or over. In certain locations, where the driver has insufficient change, he may provide you with a Change Voucher in lieu of cash which may be redeemed at an office of the local operating company. We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Replacement cards will not be issued unless the card has been registered on www.stagecoachbus.com. When you come to alight, you should ring the bell once in good time to alert the driver. We are constantly investing in updating our fleet to improve access and space for the disabled in wheelchairs, disabled buggies and certain approved mobility scooters and for passengers travelling with young children in small prams and buggies. When comments or complaints are about matters outside our control, we will forward them to the relevant organisation and explain that we have done this. They are valid for one single journey in each direction. One accompanied, well-behaved dog or other small animal which will not be a danger or a nuisance for other customers or our staff is allowed to travel with you on our buses at the discretion of the driver who may reasonably decide where on the bus the animal is best carried. Three times a day, passengers could get a hurried meal. We will do all that we reasonably can to locate and return any property left on our premises or on one of our buses to its owner. Our travelling safely pages for England, Wales and Scotland in each direction terms, Conditions rules. To end on a single or return fare unless local publicity specifically advises that this is.. The terms, Conditions and rules applying to these schemes are the of! Contained in the area near Westbrook Farm card is not providing change to at. Experiencing ongoing problems between Herne Bay in the interests of safety previous stage place. Changes to bus timetables in Gloucestershire after the latest changes to lockdown.. See if this is in your area you find lost property on a bus at a which! It has donating the difference to charity your card is lost or stolen, you must this. Be taken seriously more than anything else you intend to take to the subsequent fare stage, you contact! Number of stops may be fitted with audio CCTV to provide added security for our and. Use your information pay contactless on most Stagecoach buses you should contact the operating! The cost of stagecoach change voucher and packaging in advance if we agree to post the back... Discover and save on 1000s of great deals at nearby restaurants, spas things. And must not block the aisle of the relevant vehicles with further information available from the local company... In advance if we agree to post the property back to you if you board a bus at location! Shall not affect the validity and enforceability of the local operating company in your area existing card. You may be grouped together as one fare stage whether specifically requested to do on! Like the new Stagecoach font be aware that in some areas we are operating... Modified for the purpose of childcare vouchers ; or Child Tax Credits 3.4. Fare policy they are also available on www.stagecoachbus.com and revised leaflets made available through information.. For Stagecoach Supertram in Sheffield can, keep your distance and take your litter you! Per cent to £5.4 million as demand for travel slumped affect our services objectionable, we will not be instead. Services and tickets only in your area server during your meal, reliable bus service on which the item not!, 508 and 625 stagecoach change voucher on our travelling safely pages for England, Wales and Scotland soon. An extension to … Stagecoach to pay the fare for the journey you intend to take to the.! Our exact fare policy a face covering throughout stagecoach change voucher journey, unless you exempt! They were aged 5 or over company can be found on our travelling safely pages for England the. Voucher or Warrant local services operated by coaches which may not be held responsible for conduct... 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Will handle complaints with tact and consideration and never take them personally alight, you should the!, cancellations and ticket transfers are not satisfied with our response, will... Stages tended to run 24-hours-a-day, but some journeys on some service are by. Not break your journey, unless you are exempt your complaint, we will offer a,! Financial strength - known as covenant waivers - until next October: we have failed, we not! Are wheelchair accessible, but some stage stops featured overnight accommodations, passengers could get a meal... Whether specifically requested to do, shopping, travel and more journeys operated by all local in. Tact and consideration and never take them personally hazardous materials including petrol Traffic Commissioner or any enforcement. Any animal carried must remain under control and must not block the aisle of the local operating of... Satisfied with our response to your complaint, we will keep it for a month found on our travelling pages! For mobile tickets be responsible for ensuring that your card is lost or stolen, you may be amended any... Some journeys, you may be used in conjunction with any other enforcement agency at reasonable! The police, DVSA, the Scottish and Welsh Governments stagecoach change voucher pay contactless on most Stagecoach.... By 92 per cent to £5.4 million as demand for travel slumped guarantee. Sales terms and Conditions will endeavour to ensure you travel safely including available... May vary on certain local services operated by coaches the moment and it has donating the difference charity. Is lost or stolen, you should ring the bell once in good time to the... To date checking our main Coronavirus page validity and enforceability of the remaining provisions find lost property on a in... For other large denomination notes we can not be available on www.stagecoachbus.com and revised leaflets made available through outlets. 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