Works with several clients to ensure their satisfaction. How to Recycle (or Trade In) Your Old Tech. Experience. 85 % In Person. How would you respond to an angry customer who refuses to listen to your description of policy? I applied online. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Please describe the problem with this {0} and we will look into it. 530 N Victory Boulevard, Burbank, CA 91502. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Forums. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . How to Recycle (or Trade In) Your Old Tech. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Would you like us to review something? Pacific Sales Customer Service Specialist. Copyright © 2008–2021, Glassdoor, Inc. 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Best Buy – Brea, CA. Customer Service Specialist (Former Employee) - Bangor, ME. How to Answer: What Are Your Strengths and Weaknesses? A decision is made by the general manager. Trained 2 new employees quarterly. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Interviews at Best Buy. Join to Connect Best Buy. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Mr. Frank Cohen Treated Me Like An Appreciated Customer. Prevented store losses using awareness, attention to detail and integrity. Do you have any customer service experience? I interviewed at Best Buy (McKinney, TX). This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. Apply online instantly. Interview questions come from a packet. Job Work/Life Balance. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. This job brought to you by eQuest. 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The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Salary ranges can vary widely depending on many important factors, including education, certifications, … Customer Service Specialist Best Buy － Newnan, Georgia. I interviewed at Best Buy (Portland, OR) in November 2020. On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. I applied online. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Learn how to enable cookies. A customer service specialist plays an intermediary role between a firm and her customers. Describe a Time when you helped a Dissatisfied Customer. I interviewed at Best Buy (Jersey City, NJ). As a CE Specialist, you will be responsible for creating … Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. How would you help a customer whose language you don't understand? They asked a lot of questions about past experiences and personal goals. It was easy and simple. The typical Best Buy Customer Service Specialist salary is $24,566. Save Job. Best Buy. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. How to Answer: What Are Your Strengths and Weaknesses? You will also assist customers with learning about and purchasing the latest technology products to meet their needs. 26 days ago. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … Your response will be removed from the review – this cannot be undone. Updated 7 days ago. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Management. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Type: Part-Time Location: San Marcos, Texas. I interviewed at Best Buy. Best Buy – … The process took 4 days. See how your offer stacks up to other pay packages and negotiate confidently. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Getting an Interview. First interview was with Front end supervisor and sales supervisor. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Very smooth interview. Basic questions regarding different customer-facing situations. The process took a week. Free interview details posted anonymously by Best Buy interview candidates. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. Customer Service Specialist Resume Examples. How much does a Customer Service Specialist make at companies like Best Buy in the United States? Best Buy Customer Service Specialist Interview Questions. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. ), 7 of the Best Situational Interview Questions. Other. See if they're hiring! Took a few weeks to call me after the application. What Does a Customer Service Specialist Do? Positive. I applied online. Posting id: 598922872. What is one good and bad thing about working for Best Buy? what would i do if a customer came in and asked for help and we were closed what would i do. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. Fairly easy and quick process. Your feedback has been sent to the team and we'll look into it. 4.0. I applied through college or university. You're the only one in the store. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. May 13, 2019. This will replace the current featured interview for this targeted profile. 231 Interview Reviews. Applied Online. I applied online. They're looking for anyone conversational and kind. Experienced salesperson. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Customer Service Specialist, Pacific Sales Burbank Store 1709. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. Experience 229 Ratings. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. In-store pickup & free 2-day shipping on thousands of items. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. Glassdoor will not work properly unless browser cookie support is enabled. Second interview was with GM and other team members in the room. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. Are you sure you want to replace it? The typical Best Buy Customer Service Specialist salary is $12. I applied in-person. I applied online. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. This is the employer's chance to tell you why you should work for them. Would you fire someone if you caught them stealing and you were the manager? Salary information comes from 286 data points collected directly from employees, users, and past and present job … It’s what sets us apart. 26d. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. Glassdoor will not work properly unless browser cookie support is enabled. Your trust is our top concern, so companies can't alter or remove reviews. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Compensation/Benefits. I had an interview with a floor manager than a store manager. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. It only took longer because the store manager was on vacation at the time. I interviewed at Best Buy (Springdale, AR) in September 2020. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. Learn how to enable cookies. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. 7 % Employee Referral. How would you discipline a co-worker caught stealing a candy bar if you were a manager? Show Salary Details. 8 % Getting an Interview 231 Interview Reviews. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. See all Customer Service Specialist salaries to learn how this stacks up in the market. He/she will be the first port of call for a firm's customers or guests. Are you sure you want to remove this interview from being featured for this targeted profile? It was fairly informal. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Job Culture. Check out the latest Best Buy Jobs, Our culture. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. $10-$13Per Hour (Glassdoor est.) Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. The process took 1 day. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. The typical Best Buy Customer Service Specialist salary is $12. 5 % More. Fast learner of operation programs. Two rounds. The information provided is from their perspective. The interviewing process was relatively easy. ), 7 of the Best Situational Interview Questions. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. They take you to the back room and the supervisor or manager has a short interview with you. Experiences relationship building and customer satisfaction. Forums. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. 2 % 78 % Neutral. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. I interviewed at Best Buy (City of Industry, CA) in October 2019. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. Average salary for Best Buy Customer Service Specialist in New York City: $12. Please describe the problem with this { 0 } and we were closed what would i do if Customer... 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