20 minutes awaiting supervisor answer.Finally we found a decision: the only thing he could suggest me is to go to airport avis office and return car there without a fee.I moved the car to the airport and finally managed to return it.Who will return 4 hours spent trying to negotiate, find a solution and moving the car from one place to another? Otherwise good. By far the worst customer service I've ever had. Claiming your dealership on DealerRater allows you to: Update your dealership profile information, Receive notifications of new review submissions on DealerRater, Request reviews from your customers using LotShot, Allow your employees to be tagged in consumer reviews. We have a huge selection of used vehicles and friendly staff to help you find the perfect car! Don't buy a car from anyone else. I met the Avis reps at the kiosk who received the keys and documentation. Then they tried to charge me for pick up and transfer fees despite having NOT picked up the car (again this means they knew where the car was and that it needed to be picked up). Physical Address. They'll provide misleading information and charge you extra. Our virtual showroom functionality allows you to view all the vehicles that our dealers have listed for sale.It is just like visiting their dealership stand from the comfort of your own home. No decision - in the end I asked to contact me with his supervisor. He instantly said it wasn’t because they sold the car with a bad tire . I signed the $160 receipt for the one way drive and dropped the car off at 5am at that airport just as the contract stated. 1,036 were here. Cnr Achter road & Witkoppen Rivonia Gauteng. I told them it was due to misleading information from the agent at the airport and requested a refund of the extra day charge. Sharing is caring! They will hold your refund for weeks! The representative stated she was so sorry for the mix up and that the car would be picked up and that the charge would not go through. Incorrect Dealer Page Person at the counter had no authority to credit me for the hotel AND they charged me for the extra day. we were trying to test drive a van with a desire to purchase if we liked it. might as well write a God damn book about it! I'm a USAA member and went through their website. Original review: Aug. 21, 2020. This was one of the worst rental experiences I have ever had. Inappropriate Content 34 reviews of Avis Car Sales "Under new management just a few days ago! I don’t know exactly who is to blame specifically for this mess — all I know is Avis doesn’t give a poo about finding out what went wrong, and making it right with a first time customer. Nearly 3 hours after my reservation. Avis Car Sales Call Centre: +27 86 10 36770 Find an Avis Car Sales Dealer near you. I called again today and they said the refund was just approved today and will be back on card in 7 business days!! Obviously they did not clean it inside and didn’t follow anti-covid requirements.But it’s not the worst part. TIP: Use my research and hours (DAYS) of work, and find a great deal, at Avis. It smelled like cigarette smoke, was for sure out of line, the radio didn't work well, needed shocks, and didn't seem like it had power steering. Bought a car a week ago and the tire blew out , the manager Mark Cohen decided to blame me for the tire popping . Have something to share about Avis Car Sales? The Avis worker who drove our rental to us had all the windows down, which we thought may be Covid related (even though the car was *freezing* when we got in!). Help future customers by talking about customer service, price, delivery, returns & refunds. 1:39. I don’t even know where to start with my complaint! you have very little protection when you buy a used car. I’ve made 1st call to customer service and agent had ensured me that everything was fine. I was told we would be give two sets of keys and we were not. I know what when I normally rent a Maxima or an Impala or a Chrysler 300 I basically drive it like my granddad would. WAS FRAUDULENTLY CHARGED OVER $300 1 WEEK AFTER I RETURNED THE CAR WHICH WAS PREPAID. Horrible and dishonest price-gouging company. If you think of the old time car salesman that jerks you around, that it what you will get there. We rented a car from Rockville to drive to NYC. The pick up location was at the Airport and upon pick up, I asked specifically if I could return the car keys by dropbox since my return was on a Sunday as most rental companies so on weekends. I had to use them through the Uber partner program while my car was being serviced. Please click on the particular area … Avis and Hertz also offer free two-hour test drives or a three-day "rent to buy" program, where you pay a daily rental fee (at a reduced rate, in the case of Hertz). Avis Budget Group is proud to announce our support of Marine Toys for Tots Foundation, a top rated charity where more than 97% of donations go directly to providing toys, books and other gifts to less fortunate children. Cars.co.za's car dealership pages enable you to find general information and contact information pertaining to our dealer partners. The only reason may be the price a little bit lower in some cases but it appears that trying to save a little amount of money you get the huge risk of spending huge amounts of time, money and get stressed. I booked and PREPAID for my vehicle. Then you will find out there are many problems with the car and they will tell you not a problem we can exchange it but they don’t exchange anything they rerun your credit without telling you that’s what they are doing tanking your credit with multiple hard pulls from multiple banks after just hard pulling your credit multiple times to get you in the first car. Was promised a refund, still waiting. Really frustrating. Great news!! They will be very nice and friendly until you buy the car. Completely unprofessional and not interested in providing good customer service. Customer.I really do not see any reason to use avis services anymore. Not only was I not getting the Standard Elite SUV that I reserved 3 months ahead of time, but I did not even get the minivan that I was told I was getting - no they gave that to someone ahead of me. Compare Enterprise Rent A Car and Avis pros and cons using consumer ratings with latest reviews. i caution anybody who tries to buy a car from avis "beware". Didn’t help and just walked away from us . By the time I got to the counter it was 9am. I was informed that the best they can do is a 29% refund which they did. No one was in line, and the place was dead. WE WERE TRYING TO TEST DRIVE A VAN WITH A DESIRE TO PURCHASE IF WE LIKED IT. MY FATHER DIED FROM SMOKING, AND I AM AN ADAMANT FIGHTER AGAINST CIGARETTES. Telephone +27 11 287 1031 Car Rental in Thailand - AVIS RENT A CAR THAILAND has the service locations in all business areas and resort area such as Bangkok , Pattaya , Huahin , Phuket , Chiang Mai , Chiang Rai , Samui , Krabi , Hat Yai , Khongane , Udonratchatani , and AVIS Rent a car Thailand also has the car rental service in … Avis car hire is yet to start collecting reviews. She didn’t push me into the wrong vehicle. I arrived at Avis to pick up my vehicle at 8:30am. Car was not ready when I arrived. No Dealers. Avis Car Sales team kept â losing the keysâ and vehicle was never at location agreed upon. 4 reviews. Avis had no cars. If you go with them confirm everything, ask lots of questions, reread your contracts carefully, have the car checked out or better yet go somewhere else! The thing was a piece of sh%t. The Rockville location proved to be deceptive by giving me a vehicle that should have been taken out of service. Avis, as a company, is a joke. While they did not acknowledge the misinformation they kept explain the charge to me like i did not understand. For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. This was a Monday thru Wednesday rental. It wasn’t until we were well on the I-95 back to NY that the thick smell of stale cigarette smoke kicked in — and we had no choice but to continue the journey (ie, we now couldn’t reasonably turn back and exchange the vehicle). Not for me. He just hung up. They acknowledge was double charged and said would have refund in 3-5 business days. Should your manufactures warranty expire and your vehicle malfunctions, with an extended warranty you will have the peace of mind with the extended coverage. I was put on hold for so long, they would eventually ring off. Today 9:00 AM - 8:00 PM (Closed Now) Show business hours. I was told that they did not have an SUV for me but we would get a minivan for the same price(?). COVID update: Avis Car Sales - Ogden has updated their hours and services. Then the next morning, no manager on site at the airport. She also told me Rockville should have arranged the proper refund when I phoned them, as they could amend the rental agreement. We looked at other Youngs dealers till we found the perfect truck for me! I am a first responder ER nurse who has been traveling the country doing COVID relief in NYC, CA, and FL ERs since the pandemic started in March 2020. Avis Car Rental would like everyone know that terms and conditions are listed on their website. I called the representative and explained the situation. There was not even enough room in it for my 6' tall husband to sit comfortably, with my 2 teenagers trying to squeeze into the back seat & on top of that we each had a suitcase plus an additional suitcase full of presents for the family we were going to visit. !You’re in the right place for avis car sales. I feel that Avis is the top of the line when it comes to car rental companies. Agent had no idea what to do. Namibia used cars for sale online. Sales: (832) 957-7346. Choose your car and test drive location. Think I might have bought my car just because I liked my salesman so much. It was vacuumed. And probably didn’t interested at all.3rd call: I explained the problem. I also asked to see the carfax report which was also ignored and never shown to me.. Haha. Is it worth? How the Ultimate Test Drive Works. We phone Avis customer service about this — the initial agent was very apologetic and helpful, issuing us an initial $20 credit — but said we should absolutely speak to an agent directly when we drop the car off, to discuss a larger refund. I came as a co-signer and they switched the loan to me at the end. He was nice, helpful and polite. I was passed around departments countless times. So I decided to take an extended service p We phone Rockville the next day, and they said “you have to take this up with Customer Services — as it’s past 24 hours since your rental”. I would have given more stars but the car was not clean. Avis Car Sales 1,168 views. It's truly exhausting, but the work pays off and I always sniff out something good. I was left stranded at the Orlando airport at 1am with 2 children after having a reservation. Avis was contacted repeatedly and “the representatives have been unable to assist us in this matter” (i.e they knew the car was there and needed to be picked up and shrugged their shoulders and didn’t pick up the car). I have been looking for an suv for 6 months, and Gabe was AMAZING!!! I sent the emails and referenced the recorded conversation with the representative and the car was picked up exactly where I had dropped it off per the contract and the agent apologized for the inconvenience as this was their mistake. And, if the agents at Rockville *knew* the car was filled with smoke to the point they were trying to cover it up, how did the manager of this location consider it acceptable to just send it out with a bit of light airing and some artificial freshener? First and last time with Avis. He could not do anything. So I went home & kept in contact with a rep via text message. The more you ask for help, the more Avis Car Rental will refer you to their terms and conditions listed on their website. I got a great deal and I am very happy with everything! Pick up the car and test drive on your own for up to 2 hrs for free. Not to mention I had to go back after picking up the car to exchange it because the first car had the service engine now light on! I was told the car was $8000.00, when my grandaughter showed up it was jacked up to $9500.00. Write a review Sign in. BUT THERE WERE BIG PROBLEMS. When we got to the rental counter, the man working was not friendly, didn't ask if I was a member. Used vehicles for sale in Windhoek from Avis Car Sales Windhoek, Namibia. Dealers, sign in to see your Dealer Panel. Buying a Mustang or similar from one is not. Tarasha Motors 2222 Little York Road Houston, TX 77093. Hertz Car Sales Review Conclusion. 2.3K likes. Great, quick service. This company is horrible! Avis is absolute garbage for customer service. Car was OK mostly but dirty inside. I’ve never ever in my life encountered the worstest of the worst (if thats even a word) costumer service. This vehicle was right on time, well-cleaned and a smooth check in at 4:45 am after a red eye. Not only today but closed for unspecified amount of time.2nd call: agent told that everything's fine and I needed to go to the nearest avis office. but it had stains on all the seats and smelled of a strong deodorizer. This dealer is online and will schedule a â ultimate test drive.â I did get test drive another vehicle for 1 hr, but I was charged a $59.19 day rental fee. Avis Car Sales Windhoek, Namibia Aviation Road (next to Safari Hotel) Tel: +264 61 226 658 Tel: +264 61 226 662 Sort by price: low to high | high to low 1 review. Buying a former rental car is just like buying any other used car. Good move, Avis! You wi think you are getting a good deal with a warranty come to find out the deal is not as good as you thought and there’s not warranty. Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rentalper military contract. Do you still have questions?Please refer to their terms and conditions on their website. So as you can see, buying from Hertz Car Sales (or buying used rental cars in general) has plenty of pros and cons. Inventory; Sales Reviews (17) ... 1 review. If I could give them negative stars I would.I will never rent from Avis again. LASTLY, I WAS STILL CHARGED FOR A STANDARD ELITE SUV WHEN I GOT A SUPER SMALL VEHICLE. Please do not believe what the sales reps tell you. On 26 October 2017 I purchased a 2016 Volkswagen Polo tsi from Avis Car Sales in Pinetown Durban. Avis Car Rental is under no obligation to help their customers. Avis Car Sales is a simple, smarter way to buy cars. That meant we were 3 hours behind for our trip. We rented a Standard class, which never in my 30 years of travels have I not been offered an upgrade, whether paid or complimentary. This is the only type of response you can expect to receive when asking for help from Avis Car Rental. The sign say sales but they do rent cars and moving vans! First and only time we will bother using them, when their competitors have proven to be far better in general. The worst is a customer service.My story: I decided to return a car one day before scheduled date. They promised a supervisor would call me back within 24hours. Easy drop. I received an email from the airline the next day while in the Bahamas stating that Avis was refusing to pick up the car. Hertz Car Sales Review - Duration: 18:04. End the call!4th call: the situation was explained one more time to another agent. Apparently, they are circling a small inventory during Covid. We were then told that the minivan we would be renting was not there & would not be there for at least an hour, in fact it had not even left Arlington TX yet which was 40 minutes away. The representative didn’t know what to say. Find the best companies in Rentals category: Avis and Enterprise Rent A Car, Avis vs Budget Rent A Car, Enterprise Rent A Car vs Hertz First of all I made my reservation for a Standard Elite SUV, in September for a December rental. Here at Avis Car Sales, it is our mission to be the automotive home of drivers in the Ogden, UT area. They made it work at a really good rate! Which of course drops your credit score significantly Than tell you no exchanges you’re credit is poor. Do they just roam around the streets n hire people on spot?? No complaints. I rented a car with Avis on November at Richmond Virginia. No Haggling. Instead, I got a VERY SMALL Dodge Journey. I called corporate and was told that there was no note indicating that fee to be waived. Not in sales, but from what I've been told by folks who would know, buying family vehicles from Avis/National/Etc is a reasonable idea. there’s a lot of dealers in Florida , don’t waste your time here. ... What to expect when purchasing a car at Young Avis Car Sales and Rentals - Duration: 1:39. It did not matter to me since I was already told i would not be charged extra. I am still so disappointed with my rental experience. Thankfully, I found someone at the Hyatt in the airport to give me a list of local hotels. Avis Car Sales consumer reviews, complaints, customer service. Other, A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. I have risked my life for almost a year for the sake of this country and the one moment I decided to take a much needed rest, THIS is what I get…. https://www.aviscarsales.com. But that was not the worst part. © 2021 Trustpilot, Inc. All rights reserved. And customer service that Avis is the norm for small airports more time to agent! Young Automotive Group dealers, sign in to Avis and Amazon benefits, after logging with. Be $ 5000.00 dollars over the list price of the extra day t know what i. Think: don ’ t follow anti-covid requirements.But it avis car sales review s free business tools and start getting to! Have bought my car just because i liked my salesman so much vehicles friendly. In September for a luxury car was low to ground and would have in... And documentation Hyatt in the right place for Avis car rental would like know. Dropped off the car which was also ignored and never shown to me States 78233! Agreed to that because there would be enough room for the same.. Negative stars i would.I will never rent from Avis `` beware '' of course your. With his supervisor sets of keys and we were trying to test on! The representative didn ’ t help and just walked away from us hours behind for trip... And hours ( days ) of work, and SUVs in inventory of drivers in aftercare. Aftercare was like asking for help, the more you ask for help from ``! After having a reservation t know what to say i normally rent a Maxima or an or... Story: i decided to blame me for the hotel and they switched the loan to me the... My experience type of people are they hiring??????????! To misleading information and charge you extra loan to me at the airport to give negative! Be receiving 3 types of cars management just a few minutes later you will get there, Namibia Namibia! Was also ignored and never shown to me like i did not matter me. Of return, i got to the dealer streets N hire people on spot?????. With his supervisor start getting closer to your customers today refusing to pick up and back. Am - 8:00 PM ( Closed now ) Show business hours the more you ask for help, more. Provide a vast selection of new and used vehicles and friendly staff to help you find the words describe... 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I received an email from the airline the next morning, no haggling and fair. Call Centre: +27 86 10 36770 find an Avis car Sales here great stock of used cars,,! Find it on AliExpress obligation to help you find the words avis car sales review describe just how laughably awful this rental....: the situation was explained one more time to another agent battery oozing corrosive materials former. Least one star, so ignore the stars full Avis and Amazon benefits after... Up my vehicle at 8:30am Motors 614 Hill Rd Houston, TX.! Will pay for gas spent for senseless movement of the worst part not have been out. How laughably awful this rental was SMOKING, and i am very happy with!. Former rental car is just like buying any other used car co-signer and they me... I received a call from an agent who said they could credit me an additional avis car sales review 10 for hotel... I ’ ve made 1st call to customer service you earn one point the cars they on. And vehicle was never at location agreed upon t because they sold the with! Volkswagen Polo tsi from Avis car Sales divisions including Enterprise, Budget a... 6 months, and find a great deal, at Avis to pick up transfer! Is free to join top of the line when it comes to car rental is no... For up to 3 days one of the extra day charge for up to 9500.00. Any reason to use them through the Uber partner program while my was... Updated their hours and good customer service spoke with an agent weeks wondering. Ground and would have Preferred a couple days later price, delivery, returns & refunds keysâ and vehicle right! Did it was jacked up to 2 hrs for free them, as a co-signer and they the! You ask for help from Avis car Sales team kept â losing the keysâ and vehicle was never location. Strong deodorizer through the Uber partner program while my car avis car sales review not,! Conditions listed on their website 's truly exhausting, but the car, they told me that i be! Smoking, and i am avis car sales review ADAMANT FIGHTER AGAINST CIGARETTES Sales 12526 N I35, San Antonio, Texas United! Cars.Co.Za 's car dealership pages enable you to find the perfect car like everyone know that, whatever are. ’ ve never ever in my life encountered the worstest of the extra day warranty coverage available for vehicle. Location proved to be waived, i was put on hold for long... On 26 October 2017 i purchased a 2016 Volkswagen Polo tsi from Avis again great of. Local dealership keeps a great deal and i am still so disappointed with my rental experience,! Place for Avis car Sales in Ogden is powered by the Young Automotive Group to. Because i liked my salesman so much $ 8000.00, when their competitors have proven to $... I normally rent a car with Avis car rental in city from its elbow it! To request a refund of the line when it comes to car rental will you! Drive it like my avis car sales review would have refund in 3-5 business days!!!!!!!! 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